Privacy Protection

Khalaghor Privacy Policy — Your Information Is Completely Safe With Us

Every piece of information you share with khalaghor is stored with the highest level of security. This policy clearly outlines what data is collected, why it is collected, and how it is kept safe.

Last Updated: January 2026
SSL Encryption

All your data is transmitted and stored encrypted with 256-bit SSL.

Not to Third Parties

Khalaghor does not share your data with third parties except where required by law.

Your Control

You can request to view, correct, or delete your information at any time.

Secure Storage

Data is stored in server-level firewalled and encrypted databases.

Spam-Free

Your email address or phone number will never be sold or rented out for advertising purposes.

Transparent Policy

Khalaghor is fully transparent about its Privacy Policy, and any changes are communicated in advance.

Section 1

Introduction

Welcome to khalaghor. This Privacy Policy explains what information we collect when you use the khalaghor platform, how that information is used, and the steps we take to protect your privacy.

Khalaghor believes that earning user trust starts with protecting their data. That is why we only collect the minimum information strictly necessary to provide our services. Collecting anything beyond that goes against our principles.

By registering with or using khalaghor, you agree to this Privacy Policy. This policy is part of our Terms & Conditions' should be read alongside this document.

Who This Policy Applies To
This Privacy Policy applies to everyone who uses the khalaghor.ws website, mobile app, and all related services — whether or not they are a registered member.

Section 2

What Information We Collect

Khalaghor collects two types of data: information you provide directly, and information collected automatically while you use the platform.

A Information You Provide Directly

At registration, we collect your full name, mobile number, date of birth, and payment method details. National ID or passport information may also be requested for KYC verification.

B Automatically Collected Information

Your device type, operating system, browser, IP address, login time, and activity logs on the platform are recorded automatically. This is used primarily to ensure security.

C Transaction Information

Records of deposits, withdrawals, betting history, and bonus activity are stored. This information is used for dispute resolution and financial auditing.

Type of Information How We Collect Information Purpose Retention Period
Name & ContactRegistration FormIdentity VerificationFor as long as your account remains active
Payment InformationTransaction ProcessingFinancial Transactions5 Years
Device InformationAutomaticSecurity90 Days
Betting HistoryPlatform OperationsService Improvement3 Years
KYC DocumentsManual UploadProof of IdentityAs Required by Law

Section 3

How Your Information Is Used

Khalaghor uses collected data solely for specific, legitimate purposes. Any misuse of your information is a direct violation of our policies, and we maintain strict internal controls to ensure this.

  • To create, manage, and complete the registration of your account.
  • To process all financial transactions, including deposits and withdrawals.
  • To detect and prevent suspicious activity, fraud, and account hacking.
  • To help our Customer Support team resolve your issues faster.
  • To improve the khalaghor platform and plan new features.
  • To meet legal obligations and comply with requests from legitimate regulatory authorities.
  • To inform you of relevant bonuses and offers based on your preferences (with your consent).
What We Don't Do
khalaghor never sells your data, shares it with advertisers, or uses it for unrelated purposes. This is a binding rule for all our staff.

Article 4

When Your Information Is Shared

Khalaghor does not generally share your personal information with third parties. However, there are limited circumstances where sharing your data may be necessary.

A Payment Providers

Transaction verification data is shared with payment gateway providers such as bKash, Nagad, and Rocket. These providers are governed by their own privacy policies.

B Legal Obligations

Data may be disclosed in response to court orders, lawful requests from investigative agencies, or other legal requirements. Where possible, khalaghor will notify you in advance.

C Business Transfer

If khalaghor ever undergoes an acquisition or merger, user data may be transferred to the new entity. Members will be notified in advance should this occur.

Our Commitment
Beyond the exceptions above, khalaghor will never share your data with advertisers, data brokers, or unrelated third parties. This is our written commitment.

Section 5

How Long Your Data Is Retained

Khalaghor does not retain your data beyond what is necessary. Once the purpose of collection has been fulfilled and all legal obligations met, your data is securely deleted.

  • All primary data is retained for as long as your account remains active.
  • Financial transaction data is retained for up to 5 years after account closure.
  • Data from inactive accounts is automatically reviewed after 2 years.
  • KYC documents are retained within legal limits and securely destroyed upon expiry.
  • If your account is deleted at your request, all data is removed except records required by law.

Section 6

Cookie Policy

Khalaghor uses cookies on its website and app. Cookies are small text files stored in your browser or device that help improve your experience on the platform.

Cookie Type Purpose Duration Status
Essential Cookies Login Session, Security Deleted at end of session Mandatory
Functional Cookies Remembering Language & Preferences 30 Days Mandatory
Analytics Cookies Understanding Usage Patterns 90 Days Optional
Performance Cookies Load Speed Optimization 1 Year Optional

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain khalaghor features to stop working properly.


Article 7

Your Rights

Khalaghor believes every user should have full control over their own data. The rights listed below are yours, and khalaghor is always ready to help you exercise them.

Right to Access

You may request to view the information we hold about you at any time.

Right to Rectification

Contact support to correct any inaccurate or incomplete information.

Right to Erasure

After account closure, you may request deletion of your data, except where retention is required by law.

Right to Object to Processing

You have the right to object to your data being used for marketing or any optional purpose.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Restrict Processing

You may request that the processing of certain data be temporarily suspended under special circumstances.

To Exercise Your Rights
To exercise any of the rights above, email us at support@khalaghor.ws or reach out via 24/7 live chat. We typically respond within 72 hours.

Article 8

Security Measures

Khalaghor uses industry-standard security technology to protect your data — from storage to transmission, every step is secured.

A Encryption

All data transmissions are secured with 256-bit TLS/SSL encryption. Data stored in our databases is encrypted as well.

B Two-Factor Authentication

OTP-based two-factor authentication is applied at login and withdrawal.

C 24/7 Monitoring

Our servers and network are monitored around the clock. Any unusual activity is automatically detected and blocked.

D Access Control

Only authorized khalaghor staff may access user data, and only for limited, defined purposes.


Section 9

Minor Protection

Khalaghor does not serve users under 18 or collect their data. Age verification is mandatory during our registration process.

For Parents
If you believe your minor child is using khalaghor, contact us immediately at support@khalaghor.ws. We will promptly close the account and delete all associated data.

Khalaghor's Responsible Gaming Visit the page for more details on Responsible Gaming, including minor protection.


Section 10

Policy Updates

Khalaghor may update this Privacy Policy at any time as needed. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

  • For significant changes, a notification will be sent to your registered email address.
  • Members will be notified at least 7 days before any changes take effect.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request account closure at any time.

Section 11

Contact

If you have any questions, concerns, or complaints about this Privacy Policy, reach out to us through any of the channels below. We're always here to help.

Email

Support@khalaghor.ws — for any privacy-related requests.

Live Chat

24/7 Live Chat Support — reach us directly from any page on the platform.

FAQ

For quick answers to common questions, visit our FAQ Page View.

Play Safe, Win with Confidence

Your data is fully secure with khalaghor. Register today and experience Bangladesh's most trusted betting platform.

SSL Secured No Sale of Data Your Control
বাংলা